EIGNAPHARMA

Cybersecurity for the Pharma Sector: How we helped Eignapharma prevent information theft and data leaks

EIGNAPHARMA SITUATION
Eignapharma is a company operating in the pharmaceutical sector, providing services to pharmaceutical companies.

Its core business includes Business Development, Pharmacovigilance, Regulatory Services, and GxP compliance.

Since it handles information on pharmaceutical projects and sensitive data, the company requires specialized cybersecurity solutions to prevent any type of attack or information leakage.

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"After conducting online research and working with a cybersecurity consulting firm that couldn’t provide what we were looking for, we came across ESED, which better aligned with our expectations."
 
Àngels Carrió, CEO of Eignapharma

 

The Challenge: Implementing Cybersecurity solutions to prevent data leaks

The handling of data and information in the pharmaceutical sector is critical. Its loss can lead to a severe reputational crisis and significant financial losses. Therefore, Eignapharma needs cybersecurity specialists who can ensure the integrity of its data 365 days a year.

“We knew ESED from their role as the HelpDesk at TecnoCampus, where our offices are located, so we got in touch with Esteban and Eduard. They offered us a different approach that suited us better. They also conducted a training session for our team, which has been extremely useful."
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Àngels Carrió
CEO of Eignapharma

ANALYSIS AND EVALUATION OF RESULTS 

Interview with Àngels Carrió, CEO of Eignapharma

Tell us how the implementation, management, and negotiations unfolded…

 

Actually, there were no negotiations. We requested an audit of our system to identify areas for improvement, and they provided us with a report highlighting what they considered the most urgent issues to address and what could be tackled gradually.

What ultimately led us to choose ESED, however, was their understanding of our needs and the quality of communication. They presented a proposal structured in different phases, tailored to our business model. It was a clear synergy that they fully understood and, moreover, fit within our budget.

Which solutions did they help you implement?

 

We implemented an endpoint solution (antivirus) and an anti-phishing solution, which is absolutely essential in today’s environment. Additionally, they provided ESED Training, which proved extremely useful for all employees. It’s a way to raise awareness and minimize human errors related to internet and email use, which anyone can make.

After the implementation and some time has passed, how would you assess the service provided?

 

The level of security, trust, and robustness of our systems has increased. In our sector, where we are constantly audited, it is essential to keep everything under control.

What are the main benefits of implementing these solutions?

 

The level of security and trust has increased. The team highly values the training, and both management and staff report a high level of satisfaction.

With the implementation of the security systems and team training, protection has improved significantly.

Would you recommend our services to another company?

Of course.

What aspect(s) of ESED would you highlight?

Ease of communication and quick response time.

Do you need more information or assistance?

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