Through this privacy policy, SERVEIS INTEGRALS ESED, SL wishes to inform all individuals who browse and access the website www.esedsl.com about the processing of personal data carried out.

Access to the website does not require prior registration. Before submitting any request for information through the contact form on this website, the user must accept the privacy policy in order to provide express and informed consent for the processing of data for the indicated purposes.

SERVEIS INTEGRALS ESED, SL, in accordance with Regulation (EU) 2016/679 of April 27, 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data, as well as with Organic Law 3/2018 of December 5, on the Protection of Personal Data and guarantee of digital rights, as the controller of the personal data provided, provides the following information:

Data Controller:

• Company Name: SERVEIS INTEGRALS ESED, SL

• Tax Identification Number (NIF): B65440729

• Address: Av. Ernest Lluch 32 TCM2 - 08302 Mataró (Barcelona)

• Telephone: (+34) 93 169 65 49

• Email: contacte@esedsl.com

• Identification of the data controller.

SERVEIS INTEGRALS ESED, S.L. is the data controller for your personal data for the purposes of providing the services identified in this privacy policy (the "Website").

SERVEIS INTEGRALS ESED, S.L. is a company domiciled at Av. Ernest Lluch 32 TCM2 - 08302 Mataró (Barcelona) and its tax identification number is B65440729 ("ESED").

At ESED, we are committed to the fundamental right to the protection of your personal data, and this privacy policy aims to inform you about your rights under the General Data Protection Regulation ("GDPR").

What information will we collect from you?

You should know that there are different ways to collect personal data:

a) Data you provide directly.

We collect information about you when you contact us through the channels provided, such as the contact form.

When you contact us through these channels, we will request your express consent to collect your email address, name and surname, and the company you work for. 

Additionally, if you decide to participate in a selection process, additional data such as academic and professional information may be collected.

All fields marked with an asterisk (*) on the forms provided in the channels are mandatory, so failure to complete any of them may result in the inability to provide the requested services. You must provide accurate information, and the impersonation of identity or the use of aliases or anonymous names is prohibited.

When providing any requested data through the channels, you must not use offensive expressions, trademarks, trade names, names, or pseudonyms of public figures or celebrities without authorization.

To ensure that the provided information is always up-to-date and free of errors, you must promptly notify ESED of any changes to your personal data by sending an email to esed@esedsl.com.

Furthermore, by clicking the "Accept" button (or equivalent) incorporated in the aforementioned forms, you declare that the information and data you have provided are accurate and truthful.

b) Indirectly obtained data.

When you browse, various cookies and other tracking devices may be installed on your device, as explained in our cookie policy.

What is the origin of your data?

We consider that all the data processed by ESED has been freely provided by you.

If the personal data provided belongs to a third party, you guarantee that you have informed them of this Privacy Policy and have obtained their authorization to provide the data to ESED for the purposes stated above. Similarly, you guarantee that the provided data is accurate and up-to-date, and you are responsible for any direct or indirect damage or harm that may arise as a result of non-compliance with such obligation.

How will we use your personal information? What services do we provide?

ESED acts as the data controller for the following purposes and in accordance with the following legal bases:

Based on the management of the contractual or pre-contractual relationship:

a) Manage the acquisition of the products we sell on our Website, address any issues or requests arising from it, and carry out any related shipping or after-sales service management.

 

b) Provide you with the services you have requested and address your information requests, as well as facilitate the exercise of your rights.

 

c) Manage the selection processes to which you have applied.

 

Based on ESED's legitimate interest:

a) Keep you informed about ESED's products and services, as well as send you news, notify you of events, and inform you about other activities we carry out at ESED, through conventional and/or electronic means (emails, SMS, etc.), related to the products or services we offer and that may be of interest to you.
b) Perform periodic reviews of our services and conduct satisfaction surveys to evaluate and improve the quality of the service we provide.
c) Retain the data provided in the selection processes to include them in future similar job openings to the one you applied for.

 

However, if you do not wish for your data to be processed for these purposes, you can object at any time by contacting us through esed@esedsl.com as indicated in the Rights Management section of this Privacy Policy.

Based on the explicit, free, and unequivocal consent, if given, at the time of collecting your data:

a) If applicable, keep you informed about ESED's products and services that you may be interested in, provided that you have given us your explicit consent to do so, through conventional and/or electronic means (emails, SMS, etc.).

Data disclosure and international transfers.

All personal data disclosures we make are necessary to fulfill the stated purposes or are carried out to comply with a legal obligation:

a) To public administrations, the judiciary, and law enforcement agencies in compliance with the legal obligations that apply to us.
b) To IT service providers, tools, or IT infrastructure on which ESED's services are based, such as hosting providers, CRMs, email service companies, etc.

In this regard, please note that any disclosure that occurs will be made with all necessary legal safeguards. Furthermore, we guarantee that we enter into specific contracts with all our service providers as required by the regulations.

Similarly, ESED ensures that if there are providers located in countries outside the European Union or in other countries not considered adequate in accordance with data protection regulations, necessary precautions are taken to ensure that data can be transferred securely, either because the provider offers adequate guarantees through the signing of the European Commission's Standard Contractual Clauses, or because one of the exceptions provided by the regulations is met.

Exercise of your rights

We inform you that you may exercise the following rights:

• Right of access to your personal data to know which data are being processed and the processing operations carried out with them.
• Right to rectify any inaccurate personal data.
• Right to erasure of your personal data, when possible.
• Right to request the restriction of the processing of your personal data when the accuracy, legality, or necessity of the data processing is in doubt, in which case we may retain the data for the exercise or defense of claims.
• Right to object to the processing of your personal data when the legal basis for processing, as provided in section 4 above, is legitimate interest.
• Right to data portability when the legal basis for processing, as provided in section 4 above, is the existence of a contractual relationship or your consent.
• Right to revoke the consent granted to ESED.

You can exercise your rights at any time and free of charge in the following ways:

• By sending an email to the address esed@esedsl.com indicating the right you wish to exercise and your identifying information.
• By sending a written request to the address Ernest Lluch 32 TCM2 - 08302 Mataró (Barcelona), indicating the right you wish to exercise and your personal data.
• Furthermore, when you receive any communication from us, by clicking on the unsubscribe section included in that communication, you can unsubscribe from all previously accepted commercial communications.

We also inform you that you have the right to lodge a complaint with the Spanish Data Protection Agency if you consider that we have violated data protection legislation regarding the processing of your personal data.

Additionally, we inform you that you can register with the Lista Robinson at www.listarobinson.es: the advertising exclusion system managed by the Spanish Association of Digital Economy (ADIGITAL), where you can register to express your objection to the use of your data for sending commercial communications.

Retention periods and Cookies

We will only keep your data for as long as necessary to provide you with these services. Any data you provide to us through the channels will be blocked as soon as they are no longer necessary for managing the service, and they will only be available in the event of a legal obligation (resulting from a request from the State Security Forces and Bodies or Courts) or when you exercise your rights.

The data you provide to us as part of a selection process will be retained for two years from the date of the last update.

Regarding your personal data obtained through the channels, ESED uses Cookies in accordance with the Cookie Policy.

Security and confidentiality

We are committed to the security of your information. In order to prevent unauthorized access or unauthorized disclosure of personal data, we have taken appropriate technical and physical measures, as well as management processes, to safeguard and secure the information we collect from you.

Minors

Children under the age of 14 are not allowed to use the services available through the Website without prior authorization from their parents, guardians, or legal representatives, who will be solely responsible for all acts carried out through the Website by the minors under their care, including the completion of forms with the personal data of such minors and the checking, if applicable, of the accompanying boxes. In this regard, and to the extent that ESED does not have the ability to verify whether users are minors or not, it should be the parents and guardians who enable the necessary mechanisms to prevent them from accessing the website and/or providing personal data without their supervision, and ESED shall not be held liable in this regard.

Privacy policy updates

We make our best efforts to keep our privacy policy fully up-to-date on a monthly basis. If we make changes, they will be clearly and specifically identified, as allowed in the relationship we have established with you (for example, we may communicate the changes to you by email).

This privacy policy has been reviewed and published as of November 30, 2021.