Currently, most companies rely on their technological infrastructure and digital assets to operate smoothly: email, ERP, backups, remote access, cloud platforms, IT security, regulatory compliance, among other tools and software.

To ensure this software functions properly and the company remains operational, it is essential to have an IT department or provider. In most cases, organizations choose their IT provider primarily based on cost or proximity, without considering other important aspects such as cybersecurity or how it may affect business operations.