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Cybersecurity and operational protection for retail and e-commerce businesses
We secure your physical and online sales channels, protect your POS terminals and real-time inventory systems, and safeguard your customer data during periods of peak demand
No security breach should disrupt your sales or damage trust in your brand.
We protect the continuity of your omnichannel business and customer databases
Prevent a system outage or ransomware attack from disrupting physical point-of-sale terminals or taking your e-commerce site offline during critical sales campaigns. We protect integrations with payment gateways, marketing tools, and third-party providers while ensuring strict compliance with GDPR and PCI DSS.
The real risks threatening retail sales and brand reputation
E-commerce platform outages during peak demand
DDoS attacks or Trojans during critical periods such as Black Friday or sales can disrupt online transactions, causing direct revenue losses and driving customers to competitors.
POS and physical checkout system disruption or manipulation
Malware targeting point-of-sale (POS) terminals and receipt printers can prevent payments from being processed in physical stores, creating queues, lost sales, and operational downtime across the retail network.
Customer and payment gateway data theft (Magecart)
Malicious code injected into payment gateways or unauthorized access to CRM systems can expose financial and personal data, potentially resulting in serious penalties from the Spanish Data Protection Agency (AEPD) and PCI DSS non-compliance.
Inventory synchronization issues and ERP/WMS failures
Ransomware encryption of central databases can disrupt real-time inventory synchronization between physical stores and online warehouses, interrupting the B2C supply chain.
ESED: Specialized Cybersecurity and Immediate Response for Retail Businesses
Managed services under a fixed-fee model to protect your stores, e-commerce platforms, and payment gateways with no unexpected costs.
Pentesting and audits for POS systems and websites
We assess the security of your payment gateways, physical checkout terminals, e-commerce platforms, and ERP integrations, identifying vulnerabilities before major sales campaigns.
24/7 Endpoint Protection (XDR/MDR) and Anti-Ransomware
Proactive, real-time monitoring of servers, central systems, and cash registers to stop advanced threats and prevent system lockouts.
Immutable inventory backups
A redundant and isolated (offline) backup strategy to restore customer, product, and catalog databases within minutes in the event of a technical failure.
Zero Trust access control and payment gateway security
Multifactor authentication (MFA) to protect access to web administration panels, customer loyalty CRMs, and connections with logistics providers.
FAQS ABOUT CYBERSECURITY IN THE RETAIL AND E-COMMERCE SECTOR
Why is the retail sector one of the industries most vulnerable to security breaches?
Because of the combination of continuous transactions, high exposure of B2C customers’ personal and financial data, and the interconnection between physical stores (POS), e-commerce platforms, and warehouses. A single vulnerable point in the network can compromise the entire sales chain.
How does ESED help ensure availability during high-demand campaigns such as Black Friday or sales events?
We conduct preventive audits, optimize e-commerce security, and provide continuous 24/7 monitoring (XDR/MDR) to mitigate DDoS attacks or intrusion attempts aimed at taking the website offline when shopping traffic increases significantly.
How do we ensure compliance with GDPR and PCI DSS for sales transactions?
We implement security architectures that protect payment data and customer databases through advanced encryption, strict access credential controls (Zero Trust), and network segmentation to meet data protection and payment gateway security requirements.
Can a cybersecurity audit in physical stores interrupt checkout payments?
No. ESED’s audits and vulnerability assessments are performed in a non-intrusive, scheduled manner outside business hours or transparently, ensuring that POS terminals and payment gateways operate without performance issues or overload.
What happens if ransomware encrypts the central inventory database or ERP?
Thanks to our immutable and isolated (offline) backup solutions, we isolate the compromised system and restore catalogs and inventory control as quickly as possible, allowing business operations to resume without relying on ransom payments.
What are the benefits of managed cybersecurity under a fixed-fee model for a retail business?
It provides comprehensive security coverage for headquarters, warehouses, and the entire network of stores or web platforms under a fixed monthly fee, offering predictable budgeting and an expert technical team continuously monitoring your sales channels.
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